Sharing Excellent Client Feedback
Ensuring that our clients are thrilled with their experience from start to finish is our priority, and it is with this dedication to going the extra mile, we have built up an excellent reputation. Take a look at just some of the wonderful feedback we have received from our past clients.
Expert local family company for the ‘wow factor’
"I chose PHS as a local independent company rather than going to someone like B&Q because I wanted top quality equipment and a fully managed install. Salesman/designer Jono was very attentive of my requirements and quickly understood what I wanted to achieve – literally a bathroom with the ‘wow factor’. After a few visits to their showroom, between us we were able to settle on fittings and layout and I paid the initial payment. Due to their popularity, I then had to wait 3 months for their fitters to start work. Three weeks were allocated and installation of bathroom and WC took 13 days. The team of fitters were excellent, again attentive to my requests and literally great fun to work with.
Overall I am very impressed with the installation and would not hesitate to recommend this company."
I wouldn’t hesitate recommending them.’
"I had a fully fitted bathroom with PHS and the quality and service was 1st class. Having seen the result I wouldn’t hesitate recommending them.
"PHS did a fantastic job on three bathrooms.
"PHS did a fantastic job on all three of the bathrooms they renovated for us. From start to finish, their attention to detail, communication, and customer service were exemplary. The team at PHS truly understands the importance of quality craftsmanship and delivering on their promises.
Their meticulous approach ensured that every aspect of the renovation was executed flawlessly. Whether it was selecting the perfect fixtures or ensuring that the tiles were laid precisely, no detail was too small for them. They kept us informed throughout the entire process, addressing any questions or concerns we had promptly and professionally.
The fitters, in particular, were exceptional. They not only demonstrated top-notch skills in their work but also maintained a clean and organized workspace, which was greatly appreciated. Their tidiness during the renovations minimized disruption to our daily lives, allowing us to continue with our routine as smoothly as possible.
The end result is simply stunning, they are the first rooms we show people and look for any excuse to show them off. Each of our three new bathrooms reflects the high standards and quality that PHS promises. The design is exactly what we envisioned, and the functionality exceeds our expectations. We are thrilled with the transformation and find ourselves enjoying our new spaces every day.
We would wholeheartedly recommend PHS Bathrooms to anyone looking to renovate their bathroom. Their dedication to excellence and customer satisfaction is evident in every aspect of their work. If you want a hassle-free renovation experience and stunning results, PHS is the way to go!
"Our bathroom fitters were superb and did a fantastic job.
"We’ve recently had my en-suite bathroom complete and I’m extremely happy with the professional service I have received. Our bathroom fitters were superb and did a fantastic job, we are delighted with the results.
"Outstanding service from this company.
"Outstanding service from this company!!
We have just used PHS for the second time and would have no hesitation in recommending them to anyone looking to have a quality bathroom installed. Jono looked after us from start to finish – from the innovative design to making sure it was finished to perfection.
He and his team of fitters are knowledgeable, professional, friendly and did an amazing job for us to the highest standard. Really cannot fault them!!
Thank you again, PHS!!
My thanks go to the whole team at PHS for a first class service.
"After living in an older house in Milton Keynes for many years, we decided to give the bathroom a facelift. We visited PHS to get and idea of the art of the possible and we had a look around the showroom with Chris.
Being a novice DIY,er, Chris showed us all the options, answering my questions and concerns with professionalism and respect.
We decided to go ahead with a baseline design which Chris and his team promptly created a 3D image of what it would look like, within a week. We accepted the design, with a few tweaks and our journey began.
Our bathroom fitters arrived on the first Monday morning and what can I say..
Absolute professional, lovely warm and helpful guys. Every morning we had a chat about how it went the day before, what was today and how the final day would go and when. Needless to say they beat the 10 day expected installation time by 3 days with no reduction in quality. Absolute stars.
My thanks go to the whole team at PHS for a first class service, reasonably priced and overall an extremely good service.
I most certainly would recommend PHS to upgrade and update your bathroom.
"Great service from the team at PHS Bathrooms.
" The team at PHS Bathrooms, Bletchley, Milton Keynes were excellent during our visit to their comprehensive showroom, to look at new ensuite fittings and fixtures. Their service and attention on the Saturday afternoon, assisting us with information, choice and alternative option ideas, was first class. We are very much now looking forward to a new en-suite bathroom in the coming’s weeks. Thank-you.
"Brilliant from start to finish.
" The team at PHS Bathrooms, Bletchley, Milton Keynes were excellent during our visit to their comprehensive showroom, to look at new ensuite fittings and fixtures. Their service and attention on the Saturday afternoon, assisting us with information, choice and alternative option ideas, was first class. We are very much now looking forward to a new en-suite bathroom in the coming’s weeks. Thank-you.
"High standards all round.
" We recently had our en-suite bathroom completely re-fitted by PHS Bathrooms and we couldn’t have wished for better service. Jono in the showroom was very helpful and knowledgeable and answered all our questions. He was able to recommend certain products which suited our project and keep us well advised about costings etc. The fitters (Jason & Luke) were really excellent. Their work was top quality and of very high standard. They were very respectful and they were the tidiest workers we have ever had! I would not hesitate to recommend this company.
"Excellent service!
" I just wanted to say a massive thank you to Kalli who has assisted me with so much care and effort. She has gone above and beyond to give me such excellent service.
I had a faulty shower and she explored the options with me bearing in mind I had a budget that I could not exceed due to personal reasons. She made me feel at ease and explored all the options during an emergency situation. She continued to check in until the job was complete and the plumber who installed a new shower (Jason) further displayed such professionalism. Thank you so much to both of you for such a wonderful experience.
Exceptional customer service!
" I don’t usually write reviews but exceptional customer service deserves a comment.
We ordered a bathroom basin and vanity unit from Ben Leighton at PHS Bathrooms in Milton Keynes. The following day he contacted us to apologise and advise us that the item had just been discontinued by the manufacturer. The next day we received a further message from him informing us that he had managed to find a basin and after speaking to the manufacturer they had agreed to make a vanity unit with 4 to 5 week estimated delivery. Just over 4 weeks later he phoned to advise that they had received both the basin and unit which he arranged to deliver to us the same day as our fitters were on sight.
Many thanks Ben, we appreciate your efforts and hope your employer also does.
Outstanding customer service!
" The service we received from PHS Bathroom showroom was outstanding. All of the staff who dealt with us were patient, helpful and knowledgeable. Our budget was limited and they went out of their way to help us find the best deals. We would certainly recommend them and they fully deserve our 5* rating.
"I would recommend this company!
" I echo previous comments “Long lead time to fit, but worth the wait”. Whilst we were only looking for a bathroom suite supplier (installed ourselves using our own trades as part of a complete ceiling to wall to floor renovation), we’re very happy with the quality of the products supplied. Everything was delivered to our deadlines (couple of glitches along the way which were resolved immediately). We visited the showroom on 4 different occasions… looking at different ideas. With the help of Chris, we were able to visualise our ideas (provided Chris with near exact bathroom dimensions) and went ahead with the purchase, which included wall tiles from a selection on display. Overall, we are very happy with the quality of the products supplied (extremely high quality, modern design, and well worth the long-term investment). Everything was delivered with care (well wrapped and packaged) as of when we needed each item (stored in their warehouse until we needed each item). For us, you don’t get this kind of service from an online only supplier. Yes, I would recommend this company!!!
"I would recommend this company!
" Long lead time to fit, but worth the wait. The finished bathroom looks superb.
No problems recommending PHS
Excellent company!
" We are very happy with our new bathroom. Tony gave us really good advice at the design stage and Mark, the fitter, did an absolutely brilliant job putting it all together. Nothing was too much trouble. His technical skills combined with his willingness to listen and his pleasant manner made us feel very safe in his hands. We wouldn’t hesitate to recommend PHS Bathrooms.
"Brilliant!
" I would highly recommend PHS. The service we received from Tony and other staff members was impeccable. Their knowledge of the products is second to none which saved us a lot of time and stress. We are thrilled with the end results and we really enjoyed the entire experience. Look no further for a bathroom supplier, these guys are brilliant.
"Brilliant service!
" PHS Bathrooms have fitted all three of our bathrooms over the last three years. They have done an excellent job and provided first-class after sales service. They take their time over the design and installation phase and offer professional, expert and tailored advice to help you maximise your bathroom space. We’re delighted with how things have turned out and would recommend them to anyone keen on investing in a long term solution for their bathrooms.
"Great Experience With PHS Bathrooms!
"Great experience with PHS Bathrooms from design to installation, you cannot fault them.
We went into the Bletchley showroom in the autumn of 2020, Tony showed us around and gave us some great ideas on a bathroom redesign/ look for our ensuite. We wanted a specific sink that wasn’t available to see in the showroom, but Tony helped us realise our vision by looking through brochures with us to find what we were looking for. After coming round to measure, Tony came up with the plans in 3D, and we decided to go ahead.
We had to wait until March 2021 for the fit, but the installers were certainly worth the wait. Junior and the team did a fantastic job over the 2 weeks, from the removal of the bathroom to redoing the pipework to the tiling and the fit of the new bathroom. They put down durable carpet protectors, were considerate with noise as we were working from home, and each day made sure their working area was clean before leaving. When it came to the fit, the installers checked exactly where we wanted everything, and nothing was too much trouble. Excellent company and service – I highly recommend them."
Customer Service and Quality Focus
"We had 4 bathrooms remodelled and fitted. We found Jono to be knowledgable, helpful and patient in helping us plan and design things. There was no “hard sell”, but we felt that time was taken to understand our needs and preferences then proposing possible options to end up with the right result for us.
Fitting went well, with Les and his team being accommodating and focussed on leaving us completely satisfied by dealing with any remaining snagging issues without fuss. All of the old bathroom refuse was efficiently cleared away. We are very pleased with the results and the process. We have no hesitation in recommending PHS, and will be returning when we move house and need some more work done."
Excellent Design, Care And Attention To Detail In The Installation
"We were greatly impressed with PHS from start to finish.
Jess in the showroom designed two marvellous bathrooms and a downstairs cloakroom for us, taking into account our tastes and our requirements.
Junior was with us for just under 3 weeks fitting it all, and the results are outstanding. Even though he was here for quite some time, there was no mess, he ensured that we always had access to a bathroom and made us aware of everything he was doing. He even finished early with everything perfect.
We would highly recommend Jess and Junior and will always request them for any future work we require."
New Bathroom And Dressing Room
"We have just had a new shower room and dressing room designed, supplied and fitted by PHS Bathrooms.
The design stage took us a few weeks to make up our minds and finalise. We then had to wait a few months whilst the country sorted itself out. Not PHS’s fault!
We chose Grohe for most of the important fittings. The removal of the old and the fitting of the new took three weeks. What a difference!!! The result is excellent, a white marble vision. Kevin and Dave did the whole job. Their work is top quality, very neat and particular in details. The old bathroom was cleared away quickly at the end of the job.
PHS has been in touch with us to make sure we are happy and satisfied. We are!!
A definite 5-star review is well deserved!"
Just Had Our En-Suite Completed
"Just had our en-suite completed. Looks fantastic and has transformed the room. We decided to have it totally panelled instead of tiles which will make it so much easier to clean. The workmen were so professional, tidy and easy to talk to, it was a pleasure to have them in our home. We would highly recommend the company."
Top Quality Products
"Top quality products backed by excellent service. We did consider looking for our tiles elsewhere that were a bit cheaper, but we decided to go with some that were on display in the PHS showroom to keep it “all under one roof”. Glad we did as the bathroom fitter reckoned they were some of the best tiles he has worked with! Bathroom looks fantastic – highly recommended."
Excellent Service
"We needed 2 new bathrooms, the downstairs cloakroom in our house and also needed one wall removed. We had a few bathroom fitters come round who were obviously not interested and not helpful at all. A friend recommended speaking to Jono at PHS Bathrooms, so glad we did. Jono came to our house, measured up, checked beams, walls etc., went away and got some designs together. He sorted out everything, all the fittings, showers etc., we gave him a budget, and he made sure we got everything we needed in that budget. We viewed the designs in the showroom, in lockdown, all very safe and every product we touched had been sanitised, so we felt very safe. We loved his plans for every room and decided to go ahead. Kev and Dave were our fitters; you couldn’t get a more efficient duo. They were so hard working spent 5 weeks with us, talking to us every step making sure we were happy adding a few extra switches etc., they were very professional. They took pride in their work, always left at the end of the day in a tidy manner. Our bathrooms are now finished, and we love them. Highly recommend this company from start to finish. They give a worthy 5-star service."
Our New Bathroom Is Just Fantastic
"We have just had our bathroom refitted and think PHS has done a wonderful job.
From the early planning through to the end of the project, despite having to take into account lockdown, the work has run smoothly.
Jessica at the Bletchley showroom came up with an innovative design that allowed us to have both the walk-in shower and full-size bath in a space that we thought would never be able to fit both.
She was also on hand to advise us in our selection of materials and fittings from the massage range available at the showroom.
Throughout the lockdown period, we were able to contact the team at PHS, and we were kept informed as to any delays and fitting dates.
On the arranged delivery date, the drivers turned up on time and made the carrying of loads heavy tiles plus all the fittings up to the first floor seem effortless.
When the fitting date was finalised Tom, the fitter, contacted us prior and from day one, he and his college Kevin took on board our suggestions and added their experience to our decisions while working throughout extremely hot weather in the enclosed space to keep to the schedule. On a daily basis, they kept the mess down as much as possible and as we live in a very old converted building kept disruption to other homeowners to as little as possible.
Even when the electrician, Lawrence, found we had an earthing problem in the bathroom, he checked throughout our apartment to find and fix the fault.
The end result is just wonderful, and we couldn’t have wished for a better job."
Our New Bathroom Is Just Fantastic
"We have just had our bathroom refitted and think PHS has done a wonderful job.
From the early planning through to the end of the project, despite having to take into account lockdown, the work has run smoothly.
Jessica at the Bletchley showroom came up with an innovative design that allowed us to have both the walk-in shower and full-size bath in a space that we thought would never be able to fit both.
She was also on hand to advise us in our selection of materials and fittings from the massage range available at the showroom.
Throughout the lockdown period, we were able to contact the team at PHS, and we were kept informed as to any delays and fitting dates.
On the arranged delivery date, the drivers turned up on time and made the carrying of loads heavy tiles plus all the fittings up to the first floor seem effortless.
When the fitting date was finalised Tom, the fitter, contacted us prior and from day one, he and his college Kevin took on board our suggestions and added their experience to our decisions while working throughout extremely hot weather in the enclosed space to keep to the schedule. On a daily basis, they kept the mess down as much as possible and as we live in a very old converted building kept disruption to other homeowners to as little as possible.
Even when the electrician, Lawrence, found we had an earthing problem in the bathroom, he checked throughout our apartment to find and fix the fault.
The end result is just wonderful, and we couldn’t have wished for a better job.
"A Huge Thank You!
"Just wanted to say a huge thank you to Chris for his help. We had a water pressure problem in an ensuite shower, i.e. no cold water at all. Advice from Chris suggested it was almost certainly the valve, and he told me exactly what to do. A new valve, half an hours work and “Hey Presto!” We have a fully working shower by only replacing the valve. No fuss, no selling, just good plain advice and a quality valve. Excellent job, Chris and many thanks. Now onto replacing the main bathroom!
Dennis Woolford – 13th July 2020
Flawless Company, By Far The Best Around!
Wow! I couldn’t believe how close I lived to such an amazing company! If you want extremely good quality products for your new or current bathroom, see these guys, honestly, I know you should shop around, but there is no need with this company. I dealt with Mark; he spent so much time with me and, with no pressure either, explained the difference in their products compared to others on the market! Yes, there are cheaper items around, but I always think, why? And I didn’t want to waste money because of buying cheaper and end up buying twice theory.
If you speak to a professional and mention this company, the feedback is great.
We are so happy with our bathroom. Thank you, PHS!
"Absolutely Brilliant
"We just had our whole bathroom ripped out and a new one put in by PHS. The design phase was fantastic; Chris walked us around the showroom to get a feel for what we were after. A few days later, we popped back in to see the design on his computer, and we were extremely impressed, almost no changes were required as he had really paid attention and picked up on the small details during our first visit. On our agreed installation date, Kevin & Dave arrived. These guys were extremely professional and hard working. When they left at the end of each day, not a spec of dust or debris in the hallway or stairs. The finished product is fabulous. The workmanship is perfect, the quality is of the highest standard, and it was worth every penny. Huge thanks to the PHS team."